The booking process is simple and quick. You start by choosing your package on our website, then customize your trip by selecting the number of travelers, your accommodation preferences, and your departure airport. Once you’ve made your selections, proceed to checkout and complete your booking. After that, you’ll receive a passport form to confirm your details. About two weeks before your trip, you’ll get your flight, match ticket, and accommodation details.

We love the element of surprise! While we can’t guarantee specific destinations or matches, we do allow you to let us know your preferences (such as avoiding certain teams or countries). This way, we can do our best to tailor your experience while keeping the mystery intact.

Absolutely! If you’d like to book a Mystery Away Day for a group of 10 or more people, please contact us directly. We’ll ensure your group has an unforgettable experience and accommodate any special requirements.

Our Mystery Away Day gift box is packed with excitement! It includes a personalized note, details about your trip (but not the destination), a set of football-themed items, and other surprises to make your gift extra special. You can choose a monetary value for the gift card and surprise your loved one with the perfect football adventure.

We send our customers to top-tier football matches, including games in major European leagues like Spain, Italy, France, Germany, and more. Whether it’s a famous club or a hidden gem, you can expect an exciting and high-quality football experience. faqs

Yes, children are welcome! If you’re traveling with kids, just make sure to let us know during booking so we can arrange suitable accommodations. We’ll also take into account the nature of the football match and make sure it’s appropriate for younger fans.

We offer trips departing from major airports across the UK. During booking, you’ll be asked to select the airport closest to you, and that will be the airport you fly from and return to. We aim to provide as many options as possible to make your trip convenient.

You’ll find out the details of your game approximately two weeks before departure. This allows us to finalize your tickets and make sure everything is sorted for your adventure. The closer the trip, the sooner you’ll receive the details.

We always aim to seat group members together on flights and at the game. During booking, just make sure to indicate the number of people in your group, and we’ll do our best to ensure you’re all sitting together to enjoy the experience.

We understand that plans can change. If you need to modify or cancel your booking, please reach out to us as soon as possible. Our team will help you with your request, though cancellation policies apply, depending on the circumstances.

Accommodation is an optional part of your booking. When you choose a package, you’ll have the option to include accommodation. If you select it, we’ll arrange comfortable and convenient lodging for you near the football match.

For your Mystery Away Day, you’ll need to bring a valid passport, your travel documents (flights, match tickets, and accommodation), and any specific documents related to your trip, like visa requirements (if applicable). You will receive more detailed instructions after booking.

We recommend booking your Mystery Away Day at least 4-6 weeks in advance to ensure availability and give us ample time to organize your trip. However, the earlier you book, the better chance you have to secure your preferred travel dates.

Unfortunately, flight timings are determined by the available schedules and are subject to the surprise nature of the experience. We will send you the flight details two weeks before departure, and you can then prepare for the adventure!

Refunds are subject to our terms and conditions. If your flight is canceled or you can’t travel due to unforeseen circumstances, we’ll work with you to find a solution. Please contact our support team for any specific inquiries related to cancellations.

No, the cost of the match ticket is included in your package! Once your game is confirmed, your match ticket will be sent to you along with your other travel details. There are no hidden fees for the ticket itself. faqs

Airport transfers are not included in the standard package, but we can help arrange them for you at an additional cost. If you’d like to include airport transfers, simply let us know during the booking process, and we’ll provide the details.

Yes, you can upgrade your flight for an additional fee. After your booking is confirmed, please contact us, and we’ll discuss your options for flight upgrades, such as business class or premium seating.

If you have any further questions(faqs) or need additional assistance, feel free to reach out to us! You can contact us via email at info@footballawaydays.co.uk or use our live chat feature on the website. We’re always here to help!

Typically, our Mystery Away Days last for two nights, giving you enough time to explore the city and enjoy the match. However, depending on the package you choose, the trip duration may vary. We’ll provide you with the exact details once your booking is confirmed(faqs).